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Fort Berens Estate Winery

Fort Berens Tasting Room and Patio Procedures / Update

Fort Berens COVID-19 Safety Plan and Update

We are excited to welcome you back in our tasting room and on our patio. We have modified some of our policies and procedures to ensure the safety of you and our team. We want to assure you that we are committed to the health and safety of our team and our customers.

All non-service-related personnel will be working off site or reducing their time on-site.

Tasting - Maximum of 4 tasting stations, each tasting room associate will be assigned two stations which they will cover each shift. Tasting stations will have plexiglass barriers to allow for a distance of less than 6 feet.

Cleaning - Cleaning schedules for the tasting room, patio and bathrooms will be kept near the till and followed regularly.

Lineups - There are decals on the floor indicating to customers where to stand as well as signs on the doors stating maximum capacity as well as directing which doors are exits and which are entrances. The door outside next to the kitchen will be used primarily for dirty dishes. The front door that is being used as an exit will be the door used for running food. The door at the end of the tasting bar will be the entrance.

Capacity - Tasting Room Capacity will be 16 customers. A maximum of four groups will be allowed to taste at anyone time. Each group will not exceed 4 people.

Hygiene - Tasting room staff will wash hands after handling used glassware. There is hand sanitizer available at the host stand for all customers to use. Cash transactions are discouraged but still accepted.

Serving - Servers will not share tables. When clearing plates hand sanitizer will be used before and after. When bussing tables gloves are provided, and masks if desired. There is a bar/server station on the patio for server use only.

Table Service - All condiments (sugar, salt, pepper, cream, etc.) will be kept at the server station and will be available by request only. Prefilled bottle of water will be left with glasses after seating. Wine glasses will be filled before being brought to the table. Any wine bottles opened for a table will be handled only by the guests after opening.

Take out -If a guest wants to take food home, we will place the appropriate number of containers on their table and allow them to pack their food up themselves.

Reservations – at this point we are accepting reservations, however due to limited capacity on the patio we may not be able to accommodate everyone.

Health - We ask staff and guests that are unwell or that may have travelled out of the country, or have been in contact with those exposed to COVID-19 to isolate at home. 

Communication - You have our commitment that if a known case of COVID-19 is discovered amongst our team or customers, we will be the first to communicate this. We will be as specific as possible to allow for contract tracing to help prevent the spread in our community. 

We live and work in Lillooet and we are committed to the health and safety of all of us in our community. We all must do our part. We are in this together, and we'll get through this together